FaQs. General Information
Why can’t I buy a Gen4 pistol in California?
California law prohibits the sale of Gen4 pistols.
Where can I find GLOCK safety brochures?
All brochures and manuals can be found online on the official Glock site at DOWNLOADABLE MATERIALS page.
Where can I buy a G25, G28, or G18 pistol?
Currently, GLOCK does not sell these pistol models to the public.
Can I dry fire my GLOCK pistol?
It’s ok to dry fire your GLOCK pistol, but we recommend using a snap cap or dummy round if you will be dry firing for a long period of time.
What kind of ammunition should I use in my GLOCK pistol? Can I use +P and +P+ ammunition?
We recommend using ammunition that is manufactured and meets SAAMI or other industry standards, and while some +P ammunition meets these guidelines, +P+ usually does not. This ammunition may generate a higher pressure than standard ammunition, which could shorten the life of the parts of your firearm.
Can I use lead bullets?
No, we recommend the use of jacketed ammunition only.
Can I find out my GLOCK pistol’s born on date?
Yes, you can find out the manufacture date of your GLOCK pistol by contacting GLOCK, Inc.
Does GLOCK offer any custom services?
No, GLOCK, Inc. does not offer any custom services at this time.
How can I get an owner’s manual?
You can download an owner’s manual on the official website of DOWNLOADABLE MATERIALS page.
Can I purchase a frame or slide from GLOCK, Inc?
Yes, GLOCK, VIP sells frames and/or slides.
Can I convert my .40 Cal. pistol to .357 Sig or .357 Sig to .40 Cal.?
Yes, in most cases you can convert your GLOCK pistol to another caliber by changing the barrel. However, early GLOCK models may not be able to be converted.
When I disassemble my pistol, I notice that the recoil spring is no longer seated on the assembly notch of the barrel. Is this normal?
Yes, the assembly notch is for assembly only. The recoil spring assembly drops down into the frame recess and stays there until it is disassembled, when the slide and barrel come forward, picking it up out of the lower position.
Where can I find a GLOCK armorer?
Call your local dealer. Use the official GLOCK’s LOCATOR to find a certified GLOCK armorer near you.
Where is my order?
If your order has not arrived by the estimated delivery date we’re here to help but it’s worth checking a few things before getting in touch. It will take between 3 and 5 days for your order to be dispatched discretely from our warehouse, we will email to confirm once your order is on its way. If you’ve chosen standard or next day delivery check the tracking link we sent in your dispatch email to view up to date tracking information.
How do I use a coupon?
If you have a discount code or coupon it has to be entered in the box which states ‘Coupon code’, enter your promotion code and click the Apply Coupon button. Here is a 25% off coupon code: G25OFFVIP for orders over $2000
Part of my order is missing
On occasions we are unable to send all of the items you have ordered. We will send you an email if you are to expect any missing items from your order so please check your mailbox. Some details may also be printed on your despatch note. We will refund any payment taken for items not sent. If you have not received an email from us or if there is no information on your despatch note, please visit our contact us page and we resolve the issue for you as quickly as we can.
Can I track my order?
Tracking may not be available on some International orders. Please allow the full delivery time before contacting. You can follow up with your order status here.
Do I Have to create an account?
Yes (optional), but creating an account is really simple to do and once your set up you’ll be able to check out faster, save frequent addresses, track your orders and be the first to hear about competitions, offers and discounts.
In-store delivery
If you have ordered a Firearm, once your order has been delivered to the FFL dealer’s address, we will send you an email and SMS message informing you that your order is ready for collection. The delivery time will vary from store to store but it will usually be within 5 to 7 business days.